OFFICE PROCEDURES Click on any chapter below to open, you can then select and read it on-line or print out a hard copy.

1)    Introduction      2)    Principles Underpinning the Procedures      3)    Diary / Outlook Calender      4)    Communication      5)    Opening Individual Cases      6)    Procedure on Incoming and Outgoing post      7)    Procedure for Defining Case Files as Inactive, Archive or Shredding      8)    Procedure Regarding EP Involvement with County Panel      9)    Procedure for the Use of School Files      10)  Appointment Protocols      11)  Word Processing      12)  Test Consumables - Ordering Procedure      13)  Psychologists Office based Meetings      14)  Telephone Messages/Voice Mail      15)  Annual / Flexi leave      16)  Sickness      17)  Expenses - Appendix 1 & Guidelines - Appendix 2      18)  Mailbox Clean-up Additional Information -      Standards & Behaviours  -   Abbreviations  -   Standard Letters      Consultation Request Form  -   Consultation Record/Review Form      Consultation Request Form for Developmental Issues      Pre-Consultation Thinking  -   Parental Permission Form      Impulse Database  -   Guidance for Using E-Mail      SO checklist for new starters  -   CFE Induction Booking form